Privacy Policy
Last Updated: November 19, 2025
Last Updated: November 19, 2025
Need Help?
Have a question about a saree, your order, shipping or anything else? Our team is here to help you find the right answer.
Shopping & Orders
Browse our collection, select the saree you love, choose the required options and add it to your cart. Once you're ready, proceed to checkout and complete your order securely.
Each product page includes details about the fabric, design, colour and other important information. You can also contact our team if you need help choosing a saree for a particular occasion.
If you need to make a change, please contact us as soon as possible with your order details. Changes may not be possible once an order has entered processing or shipping.
Yes. After your order is successfully placed, you will receive an order confirmation with the relevant order details.
Sarees & Product Care
Silkaara brings together sarees designed for different occasions, from everyday elegance to festive celebrations and special moments. Please refer to the individual product description for specific details.
Care instructions can vary depending on the fabric and craftsmanship. Always follow the care instructions provided with your saree and avoid harsh washing methods that may affect delicate fabrics or embellishments.
We make every effort to display product colours as accurately as possible. However, colours may appear slightly different depending on your screen, display settings and lighting conditions.
This depends on the individual saree. Please check the product description for details about the blouse piece and what is included with the saree.
Shipping & Delivery
Delivery times can vary depending on your location and the availability of the product. The estimated delivery information will be provided during the ordering process.
Silkaara's shipping availability depends on the delivery location. Enter your address during checkout to check whether delivery is available to your location.
Once your order has been shipped and tracking information is available, you can use the provided tracking details to follow your shipment.
Delivery delays can occasionally occur due to courier operations, weather or other circumstances outside our control. If your order appears significantly delayed, please contact our support team with your order details.
Returns & Exchanges
Returns are subject to Silkaara's return policy and product eligibility. Please review our Returns & Exchange policy before placing an order.
Exchange availability depends on the product and the conditions specified in our Returns & Exchange policy. Please contact us before sending an item back.
If your order arrives damaged or has an issue, contact our customer support team as soon as possible with your order details and relevant photographs so the issue can be reviewed.
Once an eligible return has been received and approved, the refund will be processed according to Silkaara's refund policy. Processing time may vary depending on the payment method.
Payments
Available payment methods will be displayed securely during checkout based on your location and the payment options supported by Silkaara.
Payments are processed through the payment methods available at checkout. For your security, never share your card details, passwords or payment credentials with anyone.
If a payment fails, first check that your payment details are correct and try again. If the amount has been deducted but your order was not confirmed, please contact our support team with the transaction details.
Order cancellation depends on the current processing status of your order. Contact us as soon as possible if you need to request a cancellation.
Opening Silkaara search…
Sign in when you like — browse freely, and we’ll keep your bag ready.
By continuing you agree to our Terms and Privacy Policy. You can keep shopping as a guest anytime.
View and manage your saved items on your wishlist page.
Go to wishlistNeed help?